What matters

Useful proof explains relevant experience and the service delivered. A portfolio, customer story or process description should keep its context rather than presenting one outcome as a universal promise.

Put it into practice

  • Select representative work
  • Explain the service and context
  • Keep claims consistent with delivery

An example in practice

A painting company shows a completed commercial project and describes its contribution instead of letting images imply an undefined range of services.

What to track

Observe which proof resolves buyer questions.

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