What matters

A partnership needs shared expectations about suitable requests and handoff details. Explain what information the business needs to respond and how an introduction becomes a tracked opportunity.

Put it into practice

  • Identify compatible partners
  • Define inquiry handoff information
  • Review the resulting requests

An example in practice

A property manager introduces a maintenance request. The business receives location, service context and a contact who can authorize access.

What to track

Track qualified requests and outcomes by partner.

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