What matters

Date ranges affect how inquiry and decision totals relate. Explain whether the analysis follows inquiries created in a period or outcomes recorded in it, and avoid comparing groups with different time to reach a decision.

Put it into practice

  • Define the event date used
  • Use comparable timeframes
  • Identify pending decisions

An example in practice

A recent campaign has quotes still under review. The business separates these from older inquiries whose decisions have already been recorded.

What to track

Compare equivalent groups with the same event-date rule.

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