Warranties sell jobs only when customers understand them. Clear terms also prevent arguments when something fails.
In this article
What is covered
Parts, labor or both.
How long
A clear period starting on a clear date.
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Exclusions
Misuse, other contractors' work and normal wear.
How to claim
Who to call and what information to have.
Parts vs labor
Explain the manufacturer's part warranty separately.
Common mistakes
Legal jargon, vague exclusions and promises the team cannot keep.
Price every call so it pays.
We help service businesses set clear policies, book better jobs and turn more calls into profitable work.
Frequently asked questions
What should a service warranty say?
What is covered, for how long, what is excluded and how to make a claim. Keep the labor warranty separate from the manufacturer's parts warranty.