Gas fireplaces need annual cleaning and checks, and they always seem to fail on the first cold night. Service technicians can build recurring work around them.
In this article
Peak season
Call volume rises with the first cold weather. Market before it arrives.
Common problems
Pilot outages, igniters, dirty logs and glass.
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Annual service
Cleaning, safety checks and testing the controls in one visit.
Maintenance plans
Offer yearly reminders and priority scheduling.
Safety
Check venting and carbon monoxide alarms.
Common mistakes
Skipping the glass gasket, using the wrong cleaners and not documenting the work.
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Frequently asked questions
How often should a gas fireplace be serviced?
Many manufacturers recommend an annual inspection and cleaning. Check the owner's manual for the specific unit.