Old customer lists hold easy revenue.
In this article
Lists
Past customers.
Reminders
Maintenance.
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Offers
Relevant.
Personal
Messages.
Timing
Seasonal.
A closer look
Many contractors spend on ads while ignoring hundreds of past customers who already trust them.
Where to start
Export customers who have not booked in two years.
An example
A plumber texted past customers about water heater flushes. Many booked within days.
Know your numbers
Track replies and bookings.
A message that works
"Hi Mark, it's been a while! Your water heater is due for a flush. Want us to stop by?"
Common mistakes
Ignoring old lists, generic blasts and no consent.
How to stand out
Mention the last service you did for them.
Turn your work into your best advertising.
We help home service contractors turn real projects, videos and events into a steady flow of local leads and booked estimates.
Frequently asked questions
How do contractors reactivate past customers?
By sending personal messages, maintenance reminders and relevant offers to customers who have not booked in a while.