A small welcome kit after the first visit makes new customers feel valued and remember your name.
In this article
Thank-you note
Personal touch.
Contact magnet
Easy to find you.
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Tips
Useful information.
Referral card
Easy to share.
Delivery
At the first visit.
Common mistakes
Generic junk, no contact info and inconsistent delivery.
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Frequently asked questions
What goes in a customer welcome kit?
A thank-you note, a magnet or sticker with your number, maintenance tips and a referral card.