Technicians love posting their work. A policy keeps it safe for customers.
In this article
Job photos
Permission first.
Privacy
No addresses or faces.
Keep reading — free
The rest of this article is worth the 20 seconds
Tell us where to send it and the full piece unlocks right here, along with everything else on this blog.
Rather just talk? Message us on WhatsApp.
Company accounts
Preferred channel.
Personal accounts
Basic rules.
Examples
Show what is okay.
A closer look
Proud techs often post great work, but a photo can reveal a house number, family pictures or a security system. A simple policy, with examples of good and bad posts, protects customers while still letting the team show their work.
Where to start
Write a one-page policy with five rules and three examples.
An example
A company created a shared folder where techs upload job photos for the marketing team. Customer privacy improved and content increased.
Common mistakes
No rules, punishing without guidance and ignoring privacy.
What to track
Track photo submissions, privacy incidents and posts approved.
Questions to ask
Do techs know what they can and cannot post? Where should they send their best job photos? Have we ever had a post that exposed a customer? Who reviews posts on company accounts?
Price every call so it pays.
We help service businesses set clear policies, book better jobs and turn more calls into profitable work.
Frequently asked questions
Can technicians post photos of jobs on social media?
With company rules: no customer faces, addresses or personal items without permission, and preferably through company accounts.