A clear check policy prevents losses and awkward follow-ups.
In this article
Policy
When checks are accepted.
Verification
Name and address.
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Fees
Returned check fee.
Collections
Quick follow-up.
Electronic options
Encourage them.
A closer look
Older customers and some businesses still prefer checks. A clear policy and quick deposit habits reduce problems. Offering easy card and bank payments gradually reduces check volume.
Where to start
Write a one-paragraph payment policy and include it on estimates.
An example
A company started depositing checks daily with mobile deposit. Bounced checks dropped because problems surfaced the next day.
Common mistakes
Holding checks for days, no policy and slow follow-up.
What to track
Track check volume and returned checks.
Questions to ask
How many checks do we receive? How fast do we deposit? What is our returned check fee?
Price every call so it pays.
We help service businesses set clear policies, book better jobs and turn more calls into profitable work.
Frequently asked questions
What should a service company do when a check bounces?
Contact the customer promptly, request payment by a secure method, charge any allowed returned check fee per your policy and state law, and follow your collections process.