Operations

Change orders for service work

By Scavi Company · · 3 min read
Change orders for service work

Once a job is open, new problems appear. A simple change order keeps the price fair and the customer informed.

Why changes happen

Hidden damage, extra requests and parts that do not fit.

Stop and explain

Show the issue before continuing.

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Price it on the spot

Use your price book so the change is quick and consistent.

Get approval

A signature or written OK before going further.

Update the invoice

Customers should never see surprise line items.

Common mistakes

Verbal agreements, doing extra work for free and fighting about it at payment.

Price every call so it pays.

We help service businesses set clear policies, book better jobs and turn more calls into profitable work.

Frequently asked questions

What should a service change order include?

The new work, the reason, the added price and time, and the customer's approval before the work continues.