Labor, parts, fuel and insurance go up every year. Service companies that raise prices on a schedule and explain it simply keep their customers and their margins.
In this article
Raise on a schedule
A small increase once a year, at the same time, is easier than a big jump after years of waiting.
Give notice
Thirty days is common for maintenance members and commercial contracts. Check what your agreements say.
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Keep the message short
Say what changes, when, and that quality and warranties stay the same. Skip long excuses.
Members and contracts
Honor current terms until renewal, and remind members of what the plan saves them.
Train the office
Give the team a short answer for customers who ask, so everyone says the same thing.
Update everything
Price book, website, estimates and invoices change on the same day.
Common mistakes
Raising prices without notice, apologizing too much and forgetting to update the price book.
Price every call so it pays.
We help service businesses set clear policies, book better jobs and turn more calls into profitable work.
Frequently asked questions
Will I lose customers if I raise prices?
A few price shoppers may leave, but most customers stay when the service is good and the notice is clear. Small yearly increases are easier to accept than a big jump after several years.