Lessons learned meetings turn mistakes into improvements.
In this article
Timing
After completion.
Participants
Office and field.
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Honesty
No blame.
Actions
Specific.
Sharing
Company-wide.
A closer look
Companies repeat mistakes when lessons stay in people's heads. A short meeting and a list of actions makes the next job better.
Where to start
Schedule a one-hour review after your next project.
An example
A GC learned that estimating missed temporary protection costs. The estimate template was updated.
Common mistakes
Blame, no actions and never sharing results.
What to track
Track actions implemented.
Questions to ask
What went well? What went wrong? What will we change?
Who owns it
PM leads; executives ensure follow-through.
Run tighter jobs and win the right ones.
We help construction companies build the systems, online presence and client relationships that bring better projects.
Frequently asked questions
When should lessons learned meetings happen?
Shortly after substantial completion, while memories are fresh, with estimators, PMs, superintendents and key subs.