Small open items become delays when nobody owns them. An action item log keeps everything visible.
In this article
One list
All open items.
Owner and date
For every item.
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Weekly review
In coordination meetings.
Close items
Mark them done.
Escalate
Overdue items.
Common mistakes
Items without owners, duplicate lists and never closing items.
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Frequently asked questions
Who should own the action item log?
Usually the project manager, with every item assigned to a person and a due date.