Big carriers don't do same-day across town well. Local courier businesses grow by finding offices that ship the same things every week and turning them into routes.
In this article
Who needs a courier
Law firms, medical and dental offices, labs, print shops, auto parts stores, florists and small retailers. Anyone with something urgent that has to cross town.
Start with recurring pickups
One office that sends three packages a week is worth more than ten random calls. Ask every first-time customer what they send every week.
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Build routes
Group regular pickups by area and time. A route with fixed stops makes every mile pay.
Proof of delivery
Photo, signature and time stamp on every drop. Offices hire the courier they never have to call to ask where the package is.
Pricing
Price by distance zone, with extras for rush, after hours and waiting time. Offer a monthly rate for regular accounts.
Common mistakes
Chasing one-off deliveries instead of contracts, skipping proof of delivery and not having insurance for the cargo you carry.
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Frequently asked questions
What kind of businesses use local couriers the most?
Law firms filing documents, medical and dental offices sending samples and lab work, print shops, pharmacies, auto parts stores and small retailers delivering to customers the same day.