# Buyer and decision process

> Understand who requests information and who decides to buy.

Official source: https://scavicompany.com/docs/buyer-and-decision-process/

Updated: 2026-10-12

Published by: Scavi Company

Language: en-US

## What matters

The person submitting an inquiry may not control the entire decision. Record the purchase context and the people involved so qualification and follow-up address the actual buying process.

## Put it into practice

- Identify the requester’s role
- Confirm decision participants
- Document the next decision needed

## An example in practice

An office manager requests a cleaning quote, while approval rests with a facilities director. The opportunity includes both roles and the next review step.

## What to track

Track opportunities with a known decision path.

## Related reading from our blog

- [Read the related article](https://scavicompany.com/blog/commercial-cleaning-contracts/)
- [Explore the blog](https://scavicompany.com/blog/)

## Related guides

- [Commercial service scope](https://scavicompany.com/docs/commercial-service-scope/index.md)
- [Proof and positioning](https://scavicompany.com/docs/proof-and-positioning/index.md)
- [Planning a landing page](https://scavicompany.com/docs/landing-page-plan/index.md)